How can we
HFR volunteers have a wealth of experience
providing first aid and ambulance support for a variety of events.
These include motor sport, off-road trials, mountain bike racing, horse
shows, fetes and country shows.
All our ambulances are fully equipped to
a high standard, which includes a defibrillator on each vehicle.
Detailed equipment lists are available upon request.
Our first aid volunteers hold at least
the HSE First Aid at Work qualification (or its equivalent), and our ambulance
volunteers hold the Emergency Medical Technician qualification (or its
equivalent). All our volunteers are individually insured and undertake
continual development and training.
Hart First Response holds: medical
indemnity, vehicle, trustee and public liability insurance. Evidence
of insurance is available on request.
We have the use of three vehicles
a Series 2A Landrover ambulance (for Off-road events), a Bedford CF ambulance
and Ford Transit ambulance (see photos).
Types of events
We have the capacity to provide first
aid and ambulance cover for small and medium sized public events of all
types. In general, if you expect an attendance of more than 4,000
people per day at your event you will need to contact a larger organisation.
In the last couple of years we have covered the following events:
Small country shows and fetes
Bonfire and fireworks displays
Off-road 4x4 trialling
Classic car shows and rallies
After school athletics
Mountain bike races (downhill and enduro)
I was very pleased with your team
on the day as usual especially as we had a serious incident ... They
dealt with this very professionally.
Area of Operation
We are based in Fleet, North East Hampshire,
with convenient access to the M3, M4 and M25 motorways. We have provided
cover for events from Brighton in the east to Bournemouth in the west and
at points along the south coast. We have also provided cover for
events in south west London and out to Newbury along the M4.
Areas within the green circle (see below)
are within easy travelling distance of Fleet, typically ? hour or less.
The orange circle represents a travelling time of one hour. We will
cover events that would require more than one hours travel time but this
would be by special arrangement.
||Main areas of operation
Green circle: North Hampshire, West Surrey
Orange circle: South Hampshire, West Sussex,
Wiltshire, Oxfordshire, West London, East Surrey, Middlesex
Booking Request Form
Expected attendance: Please
be accurate, if unsure, please tick the maximum number expected.
Type of event/hazards:
you may tick more than one choice.
Refreshments: Please note
that we are a charity and all our members are volunteers. If possible,
please provide free refreshments for our volunteers, look after us and
we will be keen to come again. Please ensure that you have informed the
caterers of our requirements (there will be at least one vegetarian at
most events) and provide vouchers or something similar so that there is
Start / finish times:
Please be as accurate as possible with the event finish time including
making an allowance for any possible overrun.
Programme: Please identify
Hart First Response in your programme and when thanking the helpers.
The following wording may be used: Ambulance and first aid provided by
Hart First Response (Registered Charity 1092333). We aim to help save lives
by providing ambulance and first aid cover at local events, and by teaching
first aid skills within the community. www.hartfirstresponse.org.uk
Equipment: All our
ambulances are fully equipped (list available on request) and we aim to
ensure that each event is provided with a defibrillator. Our ambulances
will not usually be used to remove any casualty from the site, as this
could disrupt the event. Therefore, if emergency transport to hospital
is required the NHS ambulance service will be contacted by dialing 999.
All our first aid volunteers hold at least the HSE First Aid at Work qualification
(or its equivalent), and our ambulance volunteers hold an Emergency Medical
Technician qualification. All our volunteers are insured by the charity
and undertake continual development and training. All our volunteers
have undertaken child protection training.
Insurance: Hart First
Response holds: medical indemnity, vehicle, trustee and public liability
insurance. Evidence of insurance is available on request.
We have a range of suggested
donations depending on the type of event, expected attendance and any regulatory
requirements. We do not advertise our suggested amounts online, but
we are considered a very economical option for first aid and ambulance
cover - as we do not pay our volunteers. Once we have risk assessed
your event we will let you know the level of cover you require and suggest
Confirmation of booking
Please note that verbal
bookings can be made, but they must be confirmed in writing (letter, request
form, email or fax) within 30 days. If we do not receive confirmation
within that time then the date will no longer be reserved. Ideally,
we would like confirmation of bookings at least one month prior to the
event. However, we are pre-booked up to a year in advance for some
events, especially in the Summer months, so please contact us as soon as
you have dates and we will be able to advise you of our availability.
You will receive confirmation
of receipt of your request by email or phone within 12 working days.
If you do not hear from us by then please re-contact us as soon as possible,
in case your documents did not reach us. We aim to confirm
or refuse a booking as soon as we can, depending on volunteers availabilities.
Following confirmation, we will check with you approximately one week before
the event that it is still going ahead and clarify any other details. If
for any reason you have to cancel your event please let us know as soon
as possible so we may offer the date to other organisations.
We rely entirely on donations
to maintain our service and will of course gratefully receive any additional
donations that you may be able to make to our Ambulance Appeal. Please
pay your donation on the day of the event or within seven working days,
either by credit card https://www.charitychoice.co.uk/donation.asp?ref=152074,
or by cheque to Hart First Response at the address shown below or by cash
on the day. We do not issue invoices but can provide receipts. Your
suggested donation pays for equipment, insurance, running our ambulance
fleet and training of both our volunteers and the public. Our volunteers
receive no payment.
Hart First Response (HFR)
is required by law to comply with the Data Protection Act, 1998, to ensure
the confidentiality of any patient records held by the charity. Details
can only be disclosed to third parties with the consent of the individual
or by virtue of some overriding lawful authority. An event incident report,
omitting all personal details, may be made available to the event organisers
on request. HFR retains patient records in secured and locked storage
for 7-25 years, depending on age.